Refund policy

Return & Refund Policy

Every item in this store is made to order and printed on demand specifically for you. Because each product is produced individually, we cannot accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Please review size charts and product details carefully before ordering.

Damaged, defective, or misprinted items

If your order arrives damaged, defective, or with a printing or manufacturing error, email Sales@northbenchs.com within 30 days of delivery with your order number and a clear photo of the issue. We will arrange a free replacement or full refund at no cost to you.

Lost or undelivered orders

If tracking shows your order was not delivered, contact us within 30 days of the estimated delivery date and we will investigate with the carrier and make it right.

Refunds

Approved refunds are issued to the original payment method within 5-10 business days.

This store is operated by HardenLabs LLC. Summit Global Investments does not operate this store or process orders placed here.